Terms of Business
1. Our business hours are 9AM to 4PM Mountain Time, Monday through Friday. We may also be away during shows and buying trips. During these hours, please, leave a message with your requests.
2. All sales are by prepayment unless credit has been established with us in advance. We will hold requested items for seven days while awaiting payment.
3. Add a minimum $6.00 for postage and insurance. Memorandum, approval, and creditcard order will be charged for shipping at costs. International orders require a minimum $14.00 charge for shipping and insurance.
4. Memorandum and approval orders have 15 days to return or pay for goods. All memoradum and approval orders require payment of shipping and insurance charges as they appear on the invoice. Returning merchandise should be shipped to us fully insured. We are not responsible for underinsured returning parcels.
5. We accept VISA, Mastercard, Discover, and American Express for payment. All creditcard orders are charged a minimum $6.00 for shipping and insurance regardless of the size of the order. For your protection, when sending credit card information by e-mail, please, break the number into two or moreseperate messages. You may also call directly to set up an account with us.
6. We usually ship within 2 business days of receiving your order or payment. Overnight and 2nd day shipping when requested are charged extra.
7. Thirty day return privileges on unaltered goods. All gemstones are guaranteed as represented. Returns received after thirty days are subject to a minimum 10% restocking charge.
8. Our Mailing Address:D&J Rare Gems, Ltd, P.O. Box 824, Salida, CO 81201
9. Call us TOLL FREE at 1-800-869-7493, 1 719 530 0628, or FAX us at 1-719-539-5232
10. Our hard copy newsletter is sent complimentary to non-customers for the first six months. Subscriptions for additional newsletter are $12/year for non-customers. Active customers receive their newsletter for free.
11. Due to the recent increase in the frivilous requests for additional images and certificates we now require a $100 US non-refundable deposit prior to filling theserequests. The deposit will be applied towards the purchase price of the gem.
Grading and Definition of Terms
Very Lightly Included
Terms such as Transparent, Translucent, and Opaque are used to describe cabochons with the clarity terms listed above when feasible.
Color grading is based on tones and hues. Tone grading is as follows.
Intense is used as a modifier when the color saturation is such that the color is very vivid. Terms such as neon and electric are often used to describe intense color.
Hues are described with modifying hues listed first followed by the dominant hue. Bluish Green describes a color that is green dominant with blue modification. On some rare occasions more than one modifier may be present particularly in dichroic and pleochroic gems in which case all modifiers will be listed such as Yellowish, Bluish Green which describes a gem with dominant green tone modified by both yellow and blue.
Color Change gems are described with their natural or daylight color first followed by the artificial light color. A fine alexandrite's color may be described as Md Bluish Green/Dk Purplish Red indicating it displays a dominant medium green with blue modifiers in daylight changing to a dominant dark red with purple modifiers under artificial light.
The cuts used to describe various gems are accepted names in the trades such as emerald, round, oval, pear, marquise, princess and others.
Modifiers may be used to further describe thes cuts.
The term brilliant is used when the main pavilion facets meet at a point culet. Often these facets extend all the way fron the girdle to the culet.
The term step is used when the pavilion facets form a series of steps that usually meet along a line that forms the culet.
The term 16 Main is used in a brilliant cut when there are sixteen main facets producing brilliance in the pavilion instead of the usual eight. In lighter color and low refractive index gems this produces a much more lively result.
The term split sided is used when a normally flat side such as that found on a triangle is split into two parts. The result is often a much more brilliant gem.